About this course
About this course
Product safety culture is now a formal requirement across every BRCGS Global Standard, and auditors expect to see genuine evidence that the organisation has moved beyond policy statements into measurable behaviours. This one-day virtual programme introduces a structured approach to designing, running and evidencing a product safety culture programme that stands up to external scrutiny.
Who should attend
The course suits senior managers, technical managers, quality managers, HR business partners and site leadership teams with responsibility for culture programmes. It is equally useful for consultants supporting clients through the early stages of a culture initiative, and for brand-owner technical staff assessing supplier culture programmes as part of supplier approval work. Delegates from across food manufacturing, packaging, and storage and distribution environments all find the methodology applicable to their own operation.
What the programme covers
Content covers the definition of product safety culture, the BRCGS requirements that underpin it, the difference between climate surveys and genuine culture assessment, diagnostic methodologies, the selection of meaningful culture metrics, intervention design and the evidence auditors expect to see in management review. The programme draws heavily on published culture frameworks and offers a simple practical template that sites can adapt to their own operation. Time is given to the common failure modes: measuring climate rather than culture, running one-off surveys that never feed into management review, and relying on training records and signed policies rather than observable behavioural evidence.
Assessment and certification
A written assessment at the end of the day confirms competence. Delegates who pass receive the official BRCGS Certificate of Achievement, useful evidence for technical file inclusion during certification.
Course format and delivery
The programme runs as a single full-day live virtual session. Delivery combines methodology teaching with case study discussion drawn from real culture programmes and the audit findings that have shaped them. Delegates receive culture diagnostic templates and intervention design examples for use after the course.
Why this matters
Product safety culture is one of the clauses most often raised as a major non-conformity because sites rely on training records and signed-off policies rather than evidence of behaviour. Training leadership on the methodology transforms culture from a compliance risk into a genuine competitive strength. Sites with credible culture programmes also tend to see fewer repeat non-conformities across unrelated clauses, suggesting that the underlying behaviours affect audit outcomes more broadly than the culture clauses alone. The programme pairs well with the Food Safety Issue 9 Sites Training for technical teams and with the BRCGS Internal Auditor qualification for audit leads assessing culture evidence during internal audits. For consultants and senior leaders, the broader training provider context may be useful background.
View the full BRCGS courses and training catalogue for related programmes or read what BRCGS stands for for background on the Global Standards framework.
